UPS Preventive Maintenance for 3-phase UPS, rectifier & inverter systems | AEG Power Solutions

PRO CARE Maintenance for UPS and rectifier systems

Recurring preventive UPS maintenance performed by accredited service experts is the most cost effective way to secure the full performance of your power solution at all times. Through product services such as Pro Care Safe, Pro Care Excel and Pro Care Premium, your AEG Power Solutions services provides total peace of mind by ensuring complete cost control, security and uninterrupted power supply for your most critical processes.

Pro Care Safe

Pro Care Safe, an annual scheduled on-site preventive maintenance program, was developed to secure your system operations at all times. With over 50 functionality assessments and on-site numerical diagnostics, our service engineer experts do everything needed to keep your system operating at peak performance.

Pro Care Excel

In addition to annual scheduled on-site preventive maintenance performed by our renowned service engineering team, Pro Care Excel includes replacement and on-site installation of all defective parts at no additional cost.

Pro Care Premium

Pro Care Premium provides you with long-term piece of mind at a set price. Our service engineering team performs annual maintenance of your system and replaces all necessary parts and battery units at no additional cost.

Overview

Overview Preventive Maintenance for UPS, rectifier & inverter systems
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Pro Care Services

 
 
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WORK ON SITE

INCLUDED, 1 MAINTENANCE VISIT PER YEAR

INCLUDED, 1 MAINTENANCE VISIT PER YEAR

INCLUDED, 1 MAINTENANCE VISIT PER YEAR
INCLUDED, 1 INSPECTION VISIT PER YEAR

Visual inspection

System, batteries, site, installation 

System, batteries, site, installation 

System, batteries, site, installation 

Organic and inorganic contaminants removal

System and batteries

System and batteries

System and batteries

Thermal scanning

Critical parts in the system, batteries and installation 

Critical parts in the system, batteries and installation 

Critical parts in the system, batteries and installation 

Events log analysis and numerical diagnostics

System

System

System

Performance measurements

System

System

System

Software update

System, when available 

System, when available 

System, when available 

Parameter adjustment and optimization

System

System

System

Functional walk through and assessments

System, batteries, installation

System, batteries, installation

System, batteries, installation

PARTS

Periodic maintenance parts

Discounted

Included

Included

Limited life time parts

Discounted

Included

Included

– Cooling fans

Every 5 years

Every 5 years or as needed

Every 5 years or as needed

– Capacitors

Every 10 years

Every 10 years or as needed

Every 10 years or as needed

– Batteries

As needed

TRAVEL

INCLUDED

INCLUDED

INCLUDED

REPORTING

INCLUDED

INCLUDED

INCLUDED

CORRECTIVE MAINTENANCE

AS NEEDED

AS NEEDED

AS NEEDED

Guaranteed response time

Engineer on site within 8 standard working hours from the customer alert

Engineer on site within 8 standard working hours from the customer alert

Engineer on site within 8 standard working hours from the customer alert

WORK ON SITE

20 % DISCOUNT FROM STANDARD HOURLY RATES

INCLUDED

INCLUDED

Fault finding

20 % discount from standard hourly rates 

Included

Included

Repair, replacement of parts and testing

As needed

Included

Included

Events log analysis and numerical diagnostics

System

System 

System 

 Parameter adjustment and optimization

System

System 

System 

Functional walk through and assessments

System, batteries, installation

System, batteries, installation

System, batteries, installation

PARTS 

REPAIR PARTS AT 20 % DISCOUNT

REPAIR PARTS INCLUDED

REPAIR PARTS INCLUDED

TRAVEL 

AT COST

INCLUDED

INCLUDED

REPORTING 

INCLUDED

INCLUDED

INCLUDED

OTHER SERVICES

24/7 Hotline for Pro Care customers

Included

Included

Included

Complete reporting history

Included

Included

Included

Scheduling and preparation of site visits

Included

Included

Included

 ProCare SafeProCare ExcelProCare Premium
WORK ON SITEINCLUDED, 1 MAINTENANCE VISIT PER YEARINCLUDED, 1 MAINTENANCE VISIT PER YEAR"INCLUDED, 1 MAINTENANCE VISIT PER YEAR INCLUDED, 1 INSPECTION VISIT PER YEAR"
    
    
    
    
    
    

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Zip are only meant for Germany. Only numbers are accepted

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