PREVENTIVE MAINTENANCE
| Work on site | Included, 1 maintenance visit per year | ||
Visual inspection | System, installation | ||
Organic and inorganic contaminants removal | System | ||
Thermal scanning | Critical parts in the system and installation | ||
Events log analysis and numerical diagnostics | System | ||
Checking of measured values | System | ||
Software update | System, when available | ||
Parameter adjustment and optimization | System | ||
Functional check and assessment | System, installation | ||
| PARTS | |||
Periodic maintenance parts | Discounted | ||
Limited life time parts | Discounted | ||
| TRAVEL | Included | ||
REPORTING | Included | ||
| CORRECTIVE MAINTENANCE | AS NEEDED |
|---|---|
Guaranteed response time | Engineer on site within 3 standard working days, depending on location |
Work on site | Standard hourly rates |
Fault finding | Standard hourly rates |
Repair, replacement of parts and testing | As needed |
Event's log analysis and numerical diagnostics | System |
Parameter adjustment and optimization | System |
Functional walk through and assessments | System, installation |
Parts | Repair parts |
Travel | At cost +10% |
Reporting | Included |
| OTHER SERVICES & OPTIONS | |||
|---|---|---|---|
24/7 hotline for Pro Care customers | Included | ||
Complete reporting history | Included | ||
Scheduling and preparation of site visits | Included | ||
Optional Services: |
| ||
