Job Description

• 1st and 2nd level client support in German and English
• User support both remote and on-site at the user
• Installations, exchanges and troubleshooting for end devices
• Support for standard applications such as MS Office and current Windows operating systems
• Ticket capture and processing
• Maintenance of the Active Directory and the asset database
• Creation and updating of installation and user instructions to support employees
• Implementation of IT security measures and mechanisms

Requirements

• Completed vocational training in an IT profession or comparable qualification
• Basic knowledge of IT security
• Experience in IT support and use of helpdesk tools would be an advantage
• Independent, responsible way of working and quick learner
• Confident and friendly demeanor, resilient and a team player
• High customer orientation
• Confident German and English skills, both written and spoken

What we offer

We offer an excellent opportunity for professional development in a historic company, with an extraordinary brand recognition, market leadership and global presence. The location of the factory also provides a privileged working environment, as well as stable, flexible, and highly competitive labor conditions.

We generally discourage paper applications as they contribute to environmental concerns, and we appreciate your efforts to be environmentally conscious. We eagerly anticipate receiving your detailed application materials.

Other benefits include:

• Exciting tasks in the field of energy supply (from classic areas to the energy transition)
• A positive welcome culture and excellent induction by our experienced colleagues
• Large canteen with a large selection on the premises
• Attractive remuneration and extensive social benefits
• 30 days of holiday leave
• Individual training and personal development opportunities